Ep. 22: Managing Member Care

The Covid-19 pandemic highlighted the importance of keeping Medicaid members up to date on healthcare developments. However, maintaining member current contact data can be challenging.  Illinois Medicaid Managed Care Organizations regularly partner with companies and community organizations to help find the hard-to-reach Medicaid members. Listen as Byron Dennis and Rich Dudley, Co-Founders and Co-CEOs of Best Foot Forward discuss some of the common challenges in reaching Medicaid members. 

 

Guest presenter(s):

Byron Dennis and Rich Dudley, Co-Founders and Co-CEOs of Best Foot